Frequently Asked Questions
How do I know which type of reading to get?
We offer a variety of readings, each with areas of specialties. First, decide which area of life you want to address; your love life, work-life, family life, mental health, spiritual help, or general. Then go into our Services Page and read up on each type of reading to decide which feels right to you.
Do you offer gift cards?
YES! We offer standard gift cards for Services and Products. All gift cards are valid for one calendar year from date of purchase. All cards must be shown as proof of purchase at the time of redemption.
What is your return/refund policy?
What are the payment options?
We accept cash, all major credit/debit cards, as well as most popular payment apps such as:
How do I prepare for a reading?
While it's always recommended that you come to a reading freshly bathed, there are no specific requirements or any rules written in stone. For virtual appointments, if you are also able to light a white candle on your end, great! If not, don't worry, we always have one going on your behalf.
Pre-paid appointments for readings and consultations will be fully refunded ONLY if cancellation occurs more than 24 hours prior to your appointment. Appointments can also be rescheduled during that window at no additional cost.
Appointments altered with less than 24 hours' notice can be rescheduled for a $10 fee. Outright cancelations within this time frame and no-call/no-shows will not be refunded. A more detailed breakdown of terms and conditions can be found in our Store Policies.
Due to the nature of our products, we do not offer refunds/returns on physical products (oils, powders, tinctures, waters, etc.).